This policy applies to all purchases made on https://goodupc.com, a digital services website operated under Furvexo LLC, United States.
Overview
goodupc.com sells digital products that are delivered electronically via email.
Due to the nature of digital goods, all sales are considered final once the product has been successfully delivered.
Please review all product details carefully before completing your purchase. By placing an order on our website, you acknowledge and agree to this Refund & Cancellation Policy.
Delivery Time
Digital products are typically delivered within 30 minutes after successful payment.
In rare cases, delivery may take up to the maximum timeframe stated on the product page.
Refund Eligibility
Refund requests may be considered under the following circumstances:
- The digital product was not delivered within the promised timeframe
- The delivered product does not match the product description
- A duplicate order was placed by mistake and reported before delivery
🕒 Refund requests must be submitted within 7 days of the original purchase date.
Refund Processing Time
If a refund is approved, the refunded amount will be returned to the original payment method.
⏳ Refund processing time may vary depending on your bank or payment provider and can take between 1 to 15 business days to appear in your account.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- The digital product has already been successfully delivered
- The customer provided incorrect or incomplete email information
- The product was purchased by mistake or due to lack of technical knowledge
- Requests made outside the 7-day refund request period
- The product has been used, activated, redeemed, or accessed
Cancellations
Orders may be cancelled only if the digital product has not yet been delivered.
Once delivery has occurred, cancellation is no longer possible.
Chargebacks & Payment Disputes
Customers are strongly encouraged to contact our support team first before initiating any chargeback or payment dispute.
Unauthorized or unjustified chargebacks may result in account restrictions, service suspension, or permanent order limitations.
Contact Information
If you have any questions regarding this policy or wish to submit a refund request, please contact our support team at:
📧 order@goodupc.com