Refund and Returns Policy

Last Updated: April 16, 2026

This policy applies to all purchases made on https://goodupc.com, operated by Furvexo LLC, a registered company in the United States. We strive to ensure our customers are satisfied with their purchase of digital UPC/EAN barcode numbers.

1. Overview of Digital Goods

GoodUPC sells digital assets delivered electronically via email. Because digital products are accessible immediately upon delivery, we generally consider sales final once the product has been sent. However, we provide a 15-day window for refund requests under specific conditions to ensure a fair shopping experience.

2. Delivery Guarantee

  • Standard Delivery: Digital products are typically delivered within 30 minutes of successful payment.
  • Maximum Timeframe: In rare technical instances, delivery may take up to 24 hours. If you do not receive your barcodes within this timeframe, you are entitled to a full refund.

3. Refund Eligibility

You may request a refund within 15 days of your purchase date if:

  • The digital product was not delivered to your provided email address within 24 hours.
  • The delivered barcode numbers do not match the product description (e.g., wrong quantity or invalid format).
  • A duplicate order was placed by mistake, provided the duplicate codes have not been accessed or used.

4. How to Request a Refund

To initiate a return or refund, please contact our support team at order@goodupc.com. Your request must include:

  1. Order Number
  2. Email address used for the purchase
  3. Reason for the refund request

5. Refund Processing

Once your refund is approved:

  • The amount will be credited back to your original payment method (Stripe, Credit Card, etc.).
  • Processing Time: Refunds typically appear in your account within 5 to 10 business days, depending on your financial institution.

6. Non-Refundable Situations

Refunds cannot be issued if:

  • The customer provides an incorrect email address and the product was successfully delivered to that address.
  • The product has already been assigned, registered, or used on a marketplace (e.g., Amazon, eBay).
  • The request is made after the 15-day eligibility period.
  • The purchase was made due to a lack of technical knowledge regarding how UPC/EAN codes work (we provide extensive documentation to prevent this).

7. Cancellations

Orders can be cancelled for a full refund at any time before the digital delivery has occurred. Once the email containing the barcode data is sent, the cancellation policy transitions to the Refund Policy stated above.

8. Dispute Resolution

We are committed to resolving any issues directly with our customers. We encourage you to contact order@goodupc.com before initiating a chargeback or payment dispute. We respond to all inquiries within 24 hours.

9. Contact & Business Information

Company Name: Furvexo LLC
Website: https://goodupc.com
Support Email: order@goodupc.com
Business Address: 1209 Mountain Road Pl NE, STE N
Albuquerque, Bernalillo County
NM 87110, United States
Phone: +1 (505) 364-7182